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Columbus provided excellent customer service! He was extremely helpful, friendly, Read more
Wade was most helpful
Wade was able to help me fast and efficiently
My travel advisor was very helpful and explained everything in Read more
Ryan was very helpful
Columbus provided excellent customer service! He was extremely helpful, friendly, knowledgeable, and professional throughout the entire experience. He took the time to assist me, answer all my questions, and make sure everything went smoothly. I was feeling stressed and concerned about the payment difference and the charges, but Columbus was patient, understanding, and very knowledgeable. He took the time to listen to my concerns, explain the situation clearly, and help resolve the issue. His ability to understand the customer’s perspective, handle the situation professionally, and provide an effective solution truly made a difference. Hopefully, there will be more employees like Columbus who know how to listen, understand customers’ concerns, handle difficult situations with patience, and deliver the right solutions. I strongly encourage the company to recognize employees like him and provide more training to help others develop the same level of knowledge, professionalism, empathy, and problem-solving skills. His positive attitude and genuine willingness to help put me at ease and turned a stressful situation into a positive experience. I truly appreciate his outstanding service and dedication to customer satisfaction. Thank you, Columbus, for going above and beyond! You are an excellent example of what great customer service should look like. The company is fortunate to have someone like you on its team. Highly recommend!
Perry -helped me for e-ticket for american airlines. Good customer care!
My travel advisor was very helpful and explained everything in detail. I am very pleased with my itinerary. Thank you for your help.
Getting the right ticket to arrive at the right time was very important to me. And they made it simple. Gave me so many choices I loved it! The staff was amazingly quick to offer help. Especially Ryan. This guy took care of my needs like a good coni suer. I’ll definitely be using Ttravelopick from now on!
Mr Zayden helped me today with my boarding passes and checking in. He was patient and kind and extremely helpful. Definitely made my travel experience more pleasant. Thank you so much!
Trent was excellent my experience was amazing he mad me feel valued and did everything he could do to make me satisfied and I was thank you it was a pleasure
I was assisted by Ryan and he was very polite and patient with me. It was a refreshing and wonderful experience. I had rescheduled my trip and wanted my bags to be added, which Ryan handled very well