We, TraveloPick, maintain a strict approach towards the protection of your privacy and critical information. All your personal details are stored in our highly secure servers equipped with the latest encryption technologies and tools.
What information do we collect?
Based on the need and requirements, and also for additional purposes, we collect the below stated information from you.
Personal Details: Title, name and contact details
Passport Number (needed by service providers like airlines.)
Payment Information: Credit Card Details, Account Details, etc.
- Frequent Flyer Numbers
Dietary Requirements & Health Issues
Information you provide by filling the travel contract form
Social Media Credentials ( All Under Privacy Protection Guidelines)
IP addresses and Cookies
How do we collect this information?
We do not go anywhere to gather this data, but it’s either provided by you while filling in the necessary details on a travel form, extracted from the device you use for our services, and assessed from the various interactions you have with our customer care departments and service providers.
Please note that in case a third person is making a reservation for you, then you have authorized him/her to handle and provide all your details to us. She/he holds the sole responsibility for all the information we may possess, even for the details you may not want to share.
What do we use your personal data for and is it all legal and under the law to be doing so?
All the data we extract or assess is done legally. We abide by the guidelines prescribed by the governing authorities and it’s only done after you provide us the consent to do so.
We use this data for below-stated requirements:
For Contractual Purposes:
All your personal details like names, contact numbers, email addresses, date of birth, etc. are used for processing your booking requests; without which the booking cannot be completed.
For Legitimate Interests:
We also use this data for first party marketing purposes, for categorizing your profile to offer tailored products and services in the future and to make sure that we exclude things that are not necessary in your desired search results. Your details are also used in providing booking confirmations and updates on your bookings.
With whom do we share your personal data?
Your personal details are shared with primary travel service providers like airlines.
With the third party individual making reservations on your behalf
Third party service providers like credit card companies, payment gateways and business analytics, and fraud prevention departments
For how long and why do we keep your personal data in our records?
Your personal information is kept securely with us for the time it’s needed to fulfil its original purpose
We keep it to protect us against any unethical claims on the travel contract in the future, usually for a span of 6 years or so
For a time as per the guidelines prescribed for keeping a record of this data, or for the time prescribed by the regulatory bodies involved
Customers can confirm that the data in our possession is being processed upon or not
Customers can request access to this data
Customers can rectify inaccurate details and entries, and also add to their existing profile in our records
Customers can request to remove their consents provided before.
For complaints and suggestions on your rights in the process, you can reach us at [email protected]
Our servers may keep a track of your IP address, for assessing your geographical location while you’re using our website, and for the details about your device’s compatibility for other services we can offer.
Contact Us at:
Phone Number: +44-800-972-3035
Email: [email protected]
Mailing Address: 27 Olympia Place, Great Sankey, Warrington, WA5 8DQ.