Our Customer Support team is trying their best to help our customers, the ones who wish to change their travel plans or otherwise. During this time, we are striving hard to ensure that we provide the best and most efficient support services to our customers
Due to the impact caused by Coronavirus, we are receiving high volume of calls and therefore, we are prioritizing customers traveling within the next 72 hours. If your travel date isn't within the said time, then we suggest that you contact us closer to your travel date.
Further, please also visit your airline's website to confirm the status of your flight or to check current waiver information, if any.